This guide is meant to give you an in-depth look into editing a form, including information about the form as well as sections and the various question types in KickUp. 

A quick note about publishing changes: you can make changes to individual questions and sections throughout your form, but your users won’t see those changes until you hit the Publish button at the top of the form editor. If you see yellow dots on any questions, that means that you have unpublished changes. 

Editing Form Details

You can update the name of a form at the very top of the form. Once you’ve saved the name and published the change, this will update the name of the form across the application (including the data source). 

Adding and Editing Questions

Adding a New Question or Form Element

To insert a new question into a form, click the blue “+” button that appears below a selected question. This will bring up a list of possible question types; select a question type to start editing your new question. The new question will be inserted where you clicked the blue button (right after the question you had previously selected).

You can also duplicate a question using the duplicate tab on the left-hand side of any question to easily copy and modify questions that you’ve already created.

General Question Editing Notes

Apart from usability elements like section or rich text, every question that you add to a form will have some common elements:

  • Prompt: the prompt will appear as the question text when someone is filling out the form. For most questions, this will pose the basic question being answered by that part of the form and the user will answer it by selecting an option or typing a response.
  • Data Label: data labels are the short text that connects a question from one form to another form. For instance, if you ask a multiple choice question in one form, you can connect the answer to that question to a multiple choice question in another form by entering the same data label in that field. This field is a type ahead, so start typing a word to see if a data label exists. To learn more about data labels, read this guide
  • Required: setting a question to required will force users to complete that question before submitting the form.
  • Framework Alignment: Frameworks allow you to connect data in KickUp to the instructional or professional practice framework used by your organization. Frameworks in KickUp are organized into nested “nodes” that your Client Success Manager helps you configure. Clicking “Add Alignment” will display a search field that searches framework nodes that you can link to the question. In the future, these alignments will allow you to filter your data using your organization’s frameworks.

Open Response Questions

An open response question will allow you to collect long-form text from your users. This question only asks for the default question fields of prompt, data label, and required. This question will present users with a large text box for filling out responses to your prompt.

Numeric Questions

Numerics questions allow you to ask a user to enter a number in response to your question. This question also only asks you the basic fields like prompt, data label, and required. Users will see a number field when filling out a form (and the form will fail to submit if the enter non-numbers).

Multiple Choice Questions

Multiple choice questions allow you to ask a user to select one  (or many) options from a list in response to your prompt. In addition to the basic question fields, you’ll also be prompted to enter options for your user to select from as well as whether or not you want to allow multiple selections.

Matrix Questions

Matrix questions allow you to ask a user to answer Likert-scale style questions. You can ask a single question or multiple questions against the same rubric. In addition the basic question fields, each matrix allows for adding of multiple “questions” as well as a pre-sorted array of rubric items with an indicator of the option’s value. There is also the ability to add in an N/A option to the Question Choices, providing an option for answers that should not be scored. 

Other Form Elements


Section allow to group and add new questions together to improve the usability of your form. Additionally, you can set a section to be collapsible to keep the first view of your form simple for your end users. You can also choose an icon that will appear next to the title of your section.

Rich Text

The rich text element allows you to add custom text to your form, offering further instructions or context for your form-takers. 

Importing Questions from Other Forms

To easily build out forms, you can import questions from forms in your organization in KickUp. To import a question, use the blue "+" button to add a new question and select the "Import Existing Element" to get started.

You will be prompted to select a form from your organization to list out the elements in that form: questions, sections, etc. Select an element to import into the form you are editing and click the blue "Import" button to add it to your form. If you import a section, you will import all the questions and elements inside that section as well.

Once you have imported the question or section, you will be prompted to make any changes or tweaks that you'd like to make. When finished, save your imported question and continue editing. 

In case you'd like to add more questions from that form, the element import modal will be set to the form you were using the next time you open while editing.

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