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Analyze Open-Ended Responses with AI

KickUp reads through your open-ended form question responses and surfaces themes about what people are actually saying, on dashboards and in individual product data views.

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What it does

For any open-response question — whether it sits on a dashboard or inside a product data view — KickUp groups the individual answers into themes. You get a ranked view of the themes found across the responses, each with a response count and share of the total, plus a short written summary organized by theme.

Themes are identified automatically and refresh as new responses come in, so the picture stays current through the year.

Who can use it

Anyone who can view an open-response block — on a dashboard or in a data view — sees the themes and summary once they've been generated. Generating, regenerating, or clearing themes requires the Manage Dashboards permission.

How to generate themes

  1. Open a dashboard or in-context data view that includes an open-response question block.

  2. On that block, select Find themes. If someone at your district already ran it, you'll see the themes right away and can skip this step.

  3. KickUp analyzes the responses. This takes a moment.

  4. When it finishes, the Themes at a glance view appears.

You only need to do this once per question for your district. After the first run, everyone who can see that block sees the results.

Reading the results

Themes at a glance lists each theme with its response count and share of the total. Select a theme to filter the underlying responses down to just that theme, so you can read the specific answers behind it.

Summary gives you the same insight in narrative form. Use the toggle at the top of the block to switch between the Chart and Summary views.

Keeping themes up to date

As new responses arrive, the analysis updates so the themes reflect your latest data.

To refresh the analysis manually or start over, open the menu on the block (the three-dot icon) and choose:

  • Regenerate themes to re-run the analysis, or

  • Delete to clear the current themes.

Good to know

  • Themes and summaries are AI-generated. They're meant to speed up your read of the data — look at the underlying responses before acting on anything important.

  • The analysis works best with enough responses to find real patterns. Very small or very short response sets may not produce meaningful themes.

  • Results are shared at the district level. Once themes are generated for a question, everyone with access to that dashboard or data view sees the same themes and summary.

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