Set a Registration Window

How to limit the timeframe in which staff can register for a learning opportunity.

Jimmy Harrison avatar
Written by Jimmy Harrison
Updated over a week ago

Setting a registration window allows you to limit the timeframe during which staff members can register for a learning opportunity. You might use this to let your staff preview learning opportunities before registration opens, or to close registration in advance of an event so preparations can be made with an accurate headcount.

When a registration window is set, users will only be permitted to register for the learning opportunity between the open date and time and the close date and time that are set.

How to set a registration window

1. From the learning opportunity's page, click Edit.

2. Go to the Registration Settings section.

3. Assign a date and time for when registration Opens and Closes. Both open and close must be set to put a registration window in place. See Registration Window Mechanics for additional detail and guidance.

4. To remove a registration window from an event that already has one, click the Clear button.

How registration windows impact browsing events

When staff members browse events, they are able to filter by those that are currently open for registration using the "Only show events with an open registration" checkbox.

When staff view an event that is not currently open for registration, they see a "Registration closed" banner and are able to see the event's details but are not able to register for the event.

If an event is not yet open for registration, staff members see the time until the registration window opens.

Registration Window Mechanics

  • Times are set in the timezone of the event creator and will be converted automatically for users in different timezones. If you are editing registration windows while accessing KickUp from a location with a different timezone from the attendees of a learning opportunity, remember to take this into account!

  • Registration opens at the start of the minute that’s entered - e.g. if open time is 5:00pm, users will be able to register right at 5:00 and :00 seconds

  • Registration closes at the end of the minute of the close time - e.g. if close time is 5:00pm, users will be able to register through 5:00 and :59 seconds, and will be prevented from registering at 5:01 and :00 seconds

  • Registration close time must be at least 1 minute before the end time of the event

  • A registration date cannot be set without a time, and a time cannot be set without a date. Default times are suggested and can be updated if desired.

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