Analyzing PD Feedback Data

How to navigate the "Feedback" view for the purpose of analysis

Fred Shaykis avatar
Written by Fred Shaykis
Updated over a week ago

Please note that you need to be granted Manage Attendance permission by your administrator to have this functionality available. Those added as facilitators for the course are given this permission by default.

The data collected from PD feedback surveys can help you plan follow up support and make important resource allocation decisions for future learning opportunities. Admins and facilitators can conveniently access data visualizations and feedback submissions from the event’s Details page.

Viewing Feedback Submissions

Follow these steps to review attendee feedback submissions on a particular learning opportunity:

  1. On the Browse page, search or scroll for the learning opportunity you’d like to view feedback for

  2. Click on the event title or on the See Details button.

  3. You’ll see a Feedback tab below the event’s description. Click this tab to view PD feedback submissions from event attendees

Analyzing the Data

The report shows PD feedback submissions from the default form for your district. All responses in this view are anonymous.

At the top of the feedback report, you’ll see at-a-glance the total number of confirmed attendees and total number of PD feedback submissions.

Below these stats, you'll have the option to view your data in a Summary view or Submissions view.

Summary View

The Summary view shows data visualizations that help you identify trends across submissions. The visuals within the Summary view represent the items included in the form completed in KickUp, in the same order as they appear in the form. Forms may include a mix of multiple choice, matrix-style, or open-response questions.

Matrix Questions

Matrix-style questions are organized in a heatmap. The topics which were rated on a matrix-scale are listed on the left. You can toggle the heatmap to view your data as an average or a percentage by hovering on the numerical cell to the right.


By default, the numerical cell to the right of a given topic shows you the average response, based on the scale that was used (usually a 3-point, 4-point, 5-point or 10-point scale). To see exactly which scale was used and how the average is calculated, hover your mouse on the cell.

How is the average calculated? Each matrix question response is scored as an integer. A score of 1 corresponds to the lowest option on the response scale and each subsequent option increments by 1. These values are then averaged to obtain the number shown in the heat map visualization.

How are the colors generated on the average view? The color that displays in the cell is automatically generated based on the ranges shown when you hover on the cell. Darker shades of green represent higher ratings on matrix questions.


To switch your data view from average to percentage, hover on the cell and click the Top % button. The percentage view shows the percent of responses "seeing success" in a given goal or indicator.

How are the percentages calculated? The percentage that displays in each cell is calculated based on the proportion of responses that are on the 'high end' of a given scale. For example, with 5-point scales, you'll see the percentage of responses to an individual topic that rated at the 4 or 5 level. With 4-point scales, you'll see the percentage of responses at the 3 or 4 level. With 3-point scales, you'll see the percentage of responses at the top tier (3) level.

How are the colors generated on the percentages view? The color that shows is automatically generated based on which of the following tiers the percentage falls into:

*Note about averages or percentages that fall "on the edge" between two color categories.

  • As scales build from 0.0-5.0 or 0%-100%, each new tier will take effect when the datapoint is greater than (not less than or equal to) the ending value of the previous tier. For example, if the percentage seeing success is actually 20.0001%, this will fall into the 20-40% range, but will display as 20.0%. If it is 19.9999, it will fall into the 0-20% range, and still display as 20.0%.

Multiple Choice questions

Multiple choice questions are shown as a bar graph. The graph shows the total count and percentage of responses that fall into each response type, from the largest percentage (top) to the lowest (bottom). Click on a bar to open the “Drill In” view and see the list of responses for each of the selections.

Open Response Questions

Open Response questions display the text responses to open-ended questions or prompts, highlighting the individual voices of respondents.

Submissions View

The Submissions view shows a table of each individual response. If you'd like to modify the snapshot view of your submissions, you can click on the "Edit Columns" button to make additional data visible in your submissions table. Click on a row to view the individual submission and print it for your records or, click the three-dot action menu to export the table as a CSV file.

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