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Exporting Coaches, Mentors, or Observers
Exporting Coaches, Mentors, or Observers

Learn how to export a CSV file of coaches, mentors, or observers and their access settings from a KickUp Coaching or Walks instance.

Fred Shaykis avatar
Written by Fred Shaykis
Updated over 6 months ago

Exporting a CSV of coaches, mentors, or observers and their access settings enables you to quickly scan the entire list of access settings configured in an instance. This can also be helpful for setting up a file to import access settings.

Note: This export ability is restricted to those with the Manage Coaching Instance or Manage Walks permissions.

Exporting the File

  1. Navigate to a specific Coaching or Walks instance

  2. Ensure you are in "Edit" mode

  3. From the Coaches, Mentors, or Observers tab, click the three-dot menu next to the Add button

  4. Click the Export option in the dropdown menu

  5. Click Download file once the file has finished preparing. File preparation may take from a few seconds to a few minutes

  6. Click Close or x to close the export modal

Understanding the File's Columns and Contents

Each row of the CSV export represents a single coach/mentor/observer + access setting item. An access setting item can be an individual user (Staff email column), a Group, or an Attribute value. If a given coach has three individual users on their access setting list, the CSV file will contain three separate rows with the Coach's email address in the Email column and the staff members' email addresses in the Staff email column.

The CSV file's columns and contents depend on the configuration of the instance from which the file is exported. The table below has detailed explanations of each type of column that may be present. Email - the only column always present in an import - contains the email address of the coach, mentor, or observer.

Column Header

Column Contents

Email
(always present)

Email address of the coach, mentor, or observer

Staff email

Email address of the staff member on the coach/mentor/observer's access setting list

Group

Name of the KickUp group on the coach/mentor/observer's access setting list

[Attribute] ___

KickUp staff attribute value on the coach/mentor/observer's access setting list

Export to import flow

The format of the export file is intentionally identical to the format required to import coaches/mentors/observers and their access settings. The process for using exports to generate import files would be:

  1. Export access settings from an instance as explained above

  2. Open the CSV file on your device using a file editing program

  3. Make any desired changes to the file, such as

    1. adding or removing coaches/mentors/observers

    2. adding or removing items from someone's access setting list

    3. updating the contents of columns to reflect new assignments coaching, mentorship, or building leadership

  4. Follow the instructions here to import the updated file

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